Mercure Exeter Southgate Hotel * Pool & Spa

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Mercure Exeter Southgate Hotel Exterior photo

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Key details

About the Hotel

Southernhay East, Exeter, United Kingdom, EX1 1QF

Close to the city center

Great

8.0

8.1

/10

3.6

3.7

Loved by Mercure Exeter Southgate Hotel guests

Comfortable rooms
Friendly staff
Cleanliness exemplary
Good location

"Great stay. Room was quite large, r caption staff were extremely polite and the hotel had great facilities with a pool, gym and sauna."

James from United States

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"Lovely hotel & our room (249) was just perfect."

Chl0 from United Kingdom

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"Breakfast was very good and the location was excellent for the Cathedral, Quay area and City Centre."

Patricia from United Kingdom

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4-star city-center hotel with unrivaled amenities in Exeter

Amenities

Mercure Exeter Southgate Hotel provides facilities for both relaxation and leisure. Guests can enjoy access to an indoor heated pool and a fitness center open 24/7. The hotel also includes a business center equipped with meeting rooms to accommodate various corporate needs.

Rooms

The hotel offers 154 spacious rooms, including classic and privilege options. Each room comes with a flat-screen TV, tea and coffee-making facilities, and room service available around the clock. The privilege rooms also are provided with complimentary soft drinks and a Nespresso machine.

Location

Mercure Exeter Southgate Hotel is located within easy reach of Exeter's historic city center. The hotel sits adjacent to Exeter Central Train Station, making it accessible for travelers. Nearby attractions include the historic Exeter Cathedral and the Royal Albert Memorial Museum.

Dining

The hotel's on-site restaurant, The Brasserie, offers a selection of local and seasonal dishes. Guests can also enjoy drinks at the bar, which boasts a range of wines and cocktails. The daily breakfast buffet features diverse options to start the day.

Business Facilities

The hotel provides comprehensive business facilities with multiple meeting rooms available for hire. Each room is equipped with the latest audiovisual technology to facilitate presentations. On-site catering options can be arranged for corporate events.

Highlights

Location: Adjacent to Exeter Central Train Station

Rooms: 154 spacious rooms with privilege options

Dining: The Brasserie serving seasonal dishes

Business: Comprehensive business facilities with meeting rooms

Must-do experiences

Admire the stunning Exeter Cathedral; it's a gothic masterpiece.
Sample the famous cream tea at The Old Firehouse pub for a treat.
Stroll through the vibrant Exeter Quayside for shops and cafes.
Explore the Royal Albert Memorial Museum for local history and art.
Visit the historic St. Nicholas Priory for a glimpse into Exeter's past.

Location: Perfect

9.3/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeAnniversary bliss

“When we arrived, we found they had upgraded our room, arranged the towels into love heart swans and left us complimentary snacks.”

Bronte from United Kingdom

Explorers, Not TouristsCity wall views

“The room was spacious, very clean and comfortable and with a good view of the old city wall and trees.”

Julia from United Kingdom

Safe HavenCaring service

“The lady at reception moved my room without being asked to make sure the room I was checked into had air con.”

Amanda

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Twin Room

2 persons

155 sq. feet

2 Single beds

Shower

room details

Privilege Room

2 persons

155 sq. feet

1 Double bed

Shower

Coffee machine

room details

Classic Room

2 persons

155 sq. feet

2 Single beds

Shower

Bathtub

room details

Accessible Classic Room One Double or Two single Beds

2 persons

195 sq. feet

1 Double bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Spa lounge
Sauna
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Mercure Exeter Southgate Hotel, The Gate House presents a delightful fusion of British and European cuisines, inviting guests to experience hearty meals in a family-friendly atmosphere. With warm interiors reflecting Exeter's historic charm, this dining venue is perfect for savoring every moment of breakfast, lunch, or dinner.

The Gate House

British and European

Ambiance

A family-friendly space with comfortable sofas, armchairs, and banquette seating, allowing for a relaxed dining experience while surrounded by visual elements that celebrate Exeter's rich history.

Key Offerings

The menu caters to various dietary needs, including vegetarian and gluten-free options, along with cooked-to-order specialties like omelettes and kippers. Guests can enjoy a leisurely breakfast, satisfying lunch, or a hearty dinner in a cozy setting.

Reservation

Open daily from 06:30 to 21:00.

Mercure Exeter Southgate Hotel Location

Southernhay East, Exeter, United Kingdom, EX1 1QF

Map view

Southernhay East, Exeter, United Kingdom, EX1 1QF

City landmarks

Museum

Royal Albert Memorial Museum

2400 ft

Landmark

Exeter Quay

1.0 mi

Park

Northernhay Gardens

2300 ft

Castle

Rougemont Castle

2300 ft

Landmark

Underground Passages

2000 ft

Landmark

St Nicholas Priory

2200 ft

Landmark

Queen Street

2900 ft

Landmark

Miles' Clocktower

2900 ft

Art object

Redvers Buller

3400 ft

Bridge

The Iron Bridge

2200 ft

Church

Riverside Church

3000 ft

Nearby

Church

Exeter Cathedral

1600 ft

17 Catherine St

St Catherine's Chapel and Almshouses

1300 ft

Exeter - Catacombs and Lower Cemetery

800 ft

Phoenix Blitz Memorial

Blitz Fountain and the Phoenix Blitz Memorial

800 ft

Cathedral Yard Exeter Cathedral

Statue of Richard Hooker

1100 ft

Frog Street In a park off Frog Street

The Medieval Exe Bridge

1800 ft

Church

St Stephen's Church

1400 ft

Princesshay

Blue Boy Statue

1500 ft

Event hall

Exeter Guildhall

1300 ft

Exeter High Street

Exeter Riddle Sculpture

1500 ft

Church

St Pancras Church

1600 ft

251 High Street

Year of the Pedestrian Statue

1900 ft

National Trust's Killerton Estate

Clyston Mill

800 ft

Near Killerton House

Budlake Old Post Office

800 ft

Church

St Martin's Church

1100 ft

Shopping Area

Princesshay

1600 ft

Edmund Street

The House That Moved

1500 ft

Event hall

Tucker's Hall. The Guild of Weavers

1600 ft

Cathedral Yard

Exeter Cathedral Christmas Market

1400 ft

Restaurants

Opa Taverna

700 ft

36-37 South Street

Cosy Club Exeter

600 ft

1 Southernhay East

White Hart

700 ft

66 South Street White Hart Hotel

Sparkles

800 ft

10-12 Palace Gate

The Fusion Buffet

900 ft

10 Palace Gate

Real India

900 ft

28 South Street

On The Waterfront

1400 ft

4-9 Southern Warehouse

Cote Brasserie

1700 ft

19-21 Cathedral Yard

Pasha

1100 ft

80 South Street

Kaspa's Desserts

1000 ft

1 Market Street

Tang Shian

1000 ft

77-78 South Street

Explore Exeter

Local Experiences

Exeter Cathedral

6 minutes' walk

Exeter Cathedral features stunning Gothic architecture with guided tours available. Admire its intricate stained glass and historical significance.

Royal Albert Memorial Museum

9 minutes' walk

A free admission museum showcasing art and history, the Royal Albert Memorial Museum offers fascinating exhibits and family-friendly activities.

Underground Passages

8 minutes' walk

A unique historical tour, the Underground Passages explore Exeter's medieval tunnels. Guided tours offer captivating stories of the past.

Rougemont Castle

9 minutes' walk

This historic castle site features beautiful gardens and impressive ruins, great for a leisurely stroll and understanding Exeter's history.

Exeter Eagles BMX

5-minute drive

Ideal for thrill-seekers, Exeter Eagles BMX offers exciting bike tracks. Rentals are available, ensuring fun for all skill levels.

Belmont Park

17 minutes' walk

A peaceful park with gorgeous landscaping, Belmont Park is perfect for relaxation or picnics while enjoying scenic walking paths.

Cosy Club Exeter

2 minutes' walk

A vibrant restaurant serving eclectic dishes, Cosy Club is known for its cozy atmosphere, unique cocktails, and brunch menu. Reservations recommended.

Opa Taverna

3 minutes' walk

This Mediterranean eatery specializes in delicious Greek cuisine, featuring fresh ingredients and a welcoming ambiance. Vegetarian options available.

The Fusion Buffet

4 minutes' walk

Offering a diverse range of international cuisine, The Fusion Buffet is perfect for hungry diners. All-you-can-eat options cater to all tastes.

Phoenix Theatre

10 minutes' walk

This lively venue hosts various performances, from plays to live music. Regular events provide entertainment suited for all ages.

Exeter Quay

20 minutes' walk

Offering picturesque views, Exeter Quay is a vibrant area with many bars and cafés, great for a relaxing evening by the water.

Getting around

City Centre

Exeter5 min · 1400 ft

Airports

Exeter International (EXT)14 min · 5.7 mi

Bristol (BRS)161 min · 66.6 mi

Train

Exeter St Thomas Railway Station10 min · 2700 ft

Exeter St Davids Train Station18 min · 5000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at GBP 16 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP16.50 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian

Year renovated:

2008

Number of rooms:

153

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Mercure Exeter Southgate Hotel is frequently praised for its convenient location, placing guests within a short walk of Exeter Cathedral and the historic Quayside. Guests appreciate the availability of on-site parking and the breakfast, which includes options for enjoying it on the terrace. While some guests have mentioned that certain rooms could benefit from refurbishment, the air conditioning is usually functional, and extras like coffee machines and refrigerators are generally welcomed.

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Review score

Based on 2416 verified reviews

7.6/10

Very good

74%

Recommend

Location

9.3/10

Staff

8.8/10

Paid Wi-Fi

7.1/10

Breakfast

7.5/10

Pros

Fantastic location

Friendly staff

Good value

Lovely bathroom

Cons

Dusty surfaces

Outdated television

Breakfast issues

Allan from United Kingdom

Business traveller

Privilege Room

3 nights in November 2025

Reviewed: February 02, 2026

9/10

new bathroomhelpful staffspacious room

the privilege room was spacious and clean. i found the decor and facilities to be lovely (especially the new bathroom). the staff were helpful when i requested a twin room.

the evening food seemed average, similar to what i had in school. breakfast was nice though.

0 Helpful

mary from united kingdom

Family with children

classic room

3 nights in November 2025

Reviewed: January 21, 2026

8.7/10

a tender escape

central locationsumptuous spreadsmooth checkin

the hotel's location allowed us gentle strolls to the city center, so convenient! the breakfast buffet was a lovely start to our days. checking in and out was seamless, a great comfort. i found the room very comfy, it was like a romantic haven.

I found that i had to wait several hours for our room. i hope they streamline this process soon.

Dining

9/10

the breakfast offered a wide variety of hot and cold options, and the coffee was freshly brewed, which i found very satisfying. the restaurant features comfortable seating, with soft lighting creating a cozy atmosphere. service was attentive, and the staff was always available.

Rooms

8/10

our room had ample space, and it included a king-sized bed, a seating area with a sofa, and a work desk. the bathroom featured a rainfall shower and complimentary toiletries. the room had thick curtains, ensuring restful sleep with complete darkness.

Facilities

9/10

the hotel provided free wifi throughout the premises, and it also has a fitness center open from 6 am to 10 pm. there are meeting rooms equipped with audiovisual technology available to guests! the front desk operates 24/7, which i found quite convenient.

0 Helpful

connor from ireland

Business traveller

classic room

3 nights in November 2025

Reviewed: January 01, 2026

8.8/10

central location and friendly staff

large car parktea facilityrefreshing shower

the hotel had a large car park. my room had tea and coffee facilities. the shower was powerful and refreshing. i found it great for quick refreshment before meetings.

i noticed cobwebs in the window of my room , which suggested a lack of thorough cleaning.

Rooms

8/10

the room had an ironing board and iron. it offered sufficient space for luggage and movement. the bed was comfortable , ensuring a good night's sleep after a tiring day.

Location

9/10

the hotel is close to the town centre. it also allows convenient access to local attractions. the quayside area is within walking distance , offering various dining and entertainment options.

Facilities

8/10

the hotel provides a swimming pool for relaxation. it also includes a fitness centre for exercise. ample parking space is AVAILABLE , accommodating numerous vehicles efficiently.

Dining

9/10

breakfast service offers a varied selection of options. the dining area is spacious , accommodating many guests. i found multiple choices , including pastries , cereals , and hot dishes.

Service

10/10

the reception staff provided a warm welcome. they were friendly and professional , assisting with check-in smoothly. staff resolved queries efficiently .

0 Helpful

victor from united kingdom

Couple

classic room

3 nights in November 2025

Reviewed: December 26, 2025

6/10

adequate stay.

helpful staffcity mapclean bedroomunacceptable odourcold plateslack detail

the reception staff was helpful. i received a city map when i arrived to easily navigate the area. my bedroom was clean and nicely presented. i found the room enjoyable.

the room had an unacceptable odour. i found a lack of attention to detail. the plates in the food area were cold when i went to eat. this was disappointing.

0 Helpful